Claims Management

It is part of our service to review the progress of all claims with you, at regular intervals. We maintain close contact with both yourself and the insurers from the time of reporting a loss through to settlement and can provide information in the report format that best suits your requirements.

We know claims can go off the rails for a multitude of reasons and it is by this close monitoring we can ensure efficient handling of your claim.

Carriers Insurance Brokers should be contacted if a claim is not being handled satisfactorily.

In all cases involving a known or potential claim involving your liability to other parties, it is essential that you do not admit liability or make any offer of settlement to the other party as your right to indemnity under your insurance may be prejudiced.

Our Claim Forms are able to be downloaded, using the following link. Please print the form, complete the details and either fax or email the form to our office.

For all other claim forms, please contact our office on (02) 9913 2002 and we will forward them to you immediately.